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Another advantage of WhatsApp Business newsletters is that there is no spam folder – at least for now. Be careful not to fall into the trap of thinking that this gives you carte blanche to send as many messages as you like. Always remember that spamming someone on WhatsApp is just as bad as spamming ...

Everyone has experienced this moment. The one where you decide to make a request to a customer service. You send a message, you wait for a response... You wait... For a long time, sometimes too long... It annoys you and leads you to use other communication channels. Think about it for your business ...

Another major challenge is meeting expectations for speed of delivery. Today, consumers are looking not only for the best price, but also for fast delivery and real-time order updates. Meeting these expectations is essential to drive satisfaction and loyalty.

Real-time updates : Keep your customers ...

Now that you better understand the potential of the newsletter, what it is and what its main advantages are , you may be thinking about launching your own. It is what your brand needs and, to achieve your goals, you can use one of these tools:

Mailchimp. This is one of the most popular newsletter ...