RingCentral offers video meetings, team messaging, and screen sharing.
It integrates with useful tools like Google Workspace and Microsoft, so you can easily connect data across platforms.
Enjoy an intuitive interface that allows you to easily understand where and how to use all its functions.
Against:
To access the menu options of the interactive voice response (IVR) system, you must pay the higher price levels.
Pricing: Plans start at $20 per user per month, billed annually. Pricing varies depending on the number of users and features available. The good news is that WPBeginner users can get a 33% discount using our special RingCentral coupon code .
Why we recommend RingCentral: RingCentral is a beginner-friendly option for small businesses just getting started with phone services. It lacks some of Nextiva's advanced capabilities, but it offers all the essential features needed for a business phone service.
6. Ooma
Ooma is a leading small business VoIP provider. It offers virtual numbers, collaboration tools, call latvia telemarketing data forwarding, voicemail, and more. It is ideal for small businesses that don't have an IT team because it provides everything you need in an easy-to-use way.
We created an account for this roundup and went through all the features, which you can see in our Ooma review .
Ooma has a virtual receptionist feature that is great for directing calls to your small business. You can easily set up a custom greeting, provide a menu of options to guide callers to the right departments, and send them to multiple extensions. We've also learned that it helps reduce call load and average hold times, which your customers will appreciate.
Another important thing to note is that every Ooma plan comes with a mobile app, so your agents can easily answer or make calls while on the go. You can do all the important tasks, like checking voicemail, reviewing stats, and more.
One criticism we have of Ooma is that, when comparing Nextiva to RingCentral to Ooma , it is not ideal for call centers because it does not support landlines and conference phones.