Just another number on the list and that they are indeed a person to you who has real feelings and real problems. Just make sure that you use the right wording — you need to know the proper way to express empathy. Here are some phrases that can prove to be helpful when used at the right time in a conversation: “I understand how you’re feeling.
” “That must be really hard.” “I completely understand. So, how can I help you get past azerbaijan telegram database this?” “Okay, I understand. You’re saying…” #2: Be Present and Listen While it is always great to be a few steps ahead, this means that you are not present and focused on the light at the end of the tunnel. Unfortunately, buyers can sense this. They don’t like to be pushed into a sale, regardless of whether you are intending to do that or not.
Therefore, as a salesperson, it is imperative that you slow down and simply be present in the moment. Focus on what is going on presently. This allows you to better identify your customer’s emotions and steer the conversation in the most natural direction. Being present in the moment and conversation also means that you must be actively listening to your customer. This means you can’t turn on your selective hearing like you used to with your parents when they talked to you.