Use of chatbot in customer service.
Voice shopping.
Personalized offers based on purchase history.
Augmented Reality to try out products and check the features of russian whatsapp number products and services before purchasing.
Fast payment via pix or digital wallets.
Cashback. (return of a portion of the sale value.)
Payments via WhatsApp.
These examples directly influence the customer experience, as well as their perception of your business.
To recap, if you've never run Black Friday sales before or want to improve the actions your employees already take, consider the steps we've listed here.
Train your team.
Understand the customer journey.
Invest in multichannel service.
Be honest.
Encourage cross-selling.
Implement innovations during the process.
Feel free to leave your questions below and don't forget to follow Digisac on Instagram @digi.sac if this information was helpful to you.