You can learn more about the field of e-marketing through this video:
You can win customers and turn them into loyal customers by building a relationship with them. You can achieve this by offering them added value, such as exclusive offers and bosnia and herzegovina telegram database discounts, sending notifications when the product is available, and following up on orders until the customer receives them. All of the above demonstrates your commitment to customer satisfaction, ensuring repeat purchases.
8. Provide 24/7 customer service through WhatsApp chatbots.
Did you know that 60% of online buyers hesitate to make purchase decisions because they are concerned about customer service?!
Using WhatsApp chatbots ensures customer satisfaction by quickly responding to their messages and inquiries, while saving you time providing manual customer service.
This does not negate the importance of having a customer service representative, but they come into play if your customer needs additional support.
Ibn Sina Academy offers an English in Customer Service track to prepare you for global customer service positions. Enroll and be part of the event.
9. Remind customers of their shopping cart.
Build a special relationship with your client.
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