In an entertaining way, we talked about how to work on kuwait phone number owner customer experience , how to align the digital strategy with the company's sales, and how to design the customer journey step by step in industrial companies.
Throughout the talk we have delved into specific cases that we have encountered at BtrueB working as B2B or Industrial Customer Experience Consultants.
Finally, we have developed the “ customer centric ” idea, of how to help sell more, build loyalty and differentiate in B2B environments and much more.
In addition, in the talk you will find interesting points such as these:
A very good example of how to create useful content in B2B industrial environments
Strategies to reach new customers.
A key to customer loyalty in B2B environments
How to improve user experience step by step.
Customer journey in industrial companies.